Though late to the game, automotive retail is on the brink of a new era.
The company is divesting its digital marketing business as it hones in on dealership software and customer service under new CEO Brian Krzanich.
Is digital retail all talk? Ron Frey, who has more than three decades of experience in automotive retail, had a wide-ranging interview for Tech Talk.
Competition continues to heat up in the online used-vehicle market, and brick-and-mortar dealers must adapt.
The bankrupt dealership group's former finance chief faces up to 20 years in prison and a $250,000 fine. It's unclear if others will be charged, but court documents note "co-conspirators."
Drones, beacons and devices that plug into OBD-II ports are part of the next wave of technology being used to track the sea of vehicles on Manheim and ADESA auction lots.
A mobility fleet servicing center that opened last week in Atlanta could be a template for expansion by Cox Automotive's new mobility brand, Pivet.
Digital tools in the F&I office have made dealers more efficient and compliant. But they're still only as good the people using them, F&I experts say.
When it comes to finance and insurance product compliance, many dealers are wavering, but consistency is key.