Reading a script to customers in the F&I office may be a thing of the past for sales success, some F&I trainers say, who instead advocate using one's own words.
In a regulatory filing this month, CDK disclosed that it was contacted by the Federal Trade Commission on April 22 with requests to interview certain current and former employees.
Some auto retail advisers recommend dealerships develop long-term plans for future success amid talk of industry disruption.
The owners of two successful stores in Cleveland Heights, Ohio, soon will be concentrating their efforts on a new endeavor: Motorcars Consulting.
CDK Global settled its antitrust lawsuit with Cox Automotive for an undisclosed amount in July. The two companies have forged a new business relationship.
Andrew Gabler, who resigned as president of the National Independent Automobile Dealers Association earlier this year, faces bank fraud and wire fraud charges.
The base salary of AutoNation's new CEO, Cheryl Miller, is slightly higher than predecessor Carl Liebert's.
The dealership group has seen its bench of talent shrink in recent years as several high-ranking executives thought to be in the running to take over from Mike Jackson left the company. Then last week the new CEO left -- after four months.
After 11 years at AutoNation, including the last five as CFO, Cheryl Miller aims to put her own stamp on the company. The new chief executive already has an agenda in mind.
Adding temporary workers is one of the levers automakers have to help curb labor costs, but the UAW says positions should be filled on a permanent basis.