Uber to ban low-rated riders from its ride-share service

30 May
Uber logoUber will ban low-rated riders from its service in the U.S., a move the ride-share company has already made in Australia and New Zealand. In a statement released Wednesday, Uber said the policy change puts the same level of accountability on riders as it does on drivers. Any rider who falls into a "significantly below-average" rating will be at...

Uber, Lyft drivers strike over low wages, limited benefits

8 May
Uber appFrequent Uber and Lyft users may have a more difficult time hailing a ride this week as drivers go on strike to protest low pay. CNBC reported Tuesday that the strike is intended to raise awareness that drivers are vital to Uber and Lyft operations. The strikes started Tuesday across numerous U.S. cities, including New York City, Los Angeles...

Ford, Uber dial back expectations for self-driving cars

12 Apr
Ford self-driving cars in Washington DCTwo major players vowing to transform the automotive industry with self-driving cars backpedaled on expectations this week. Both Ford and ride-sharing company Uber tempered expectations for when autonomous cars will arrive and what they'll be capable of when they do. Uber's chief scientist at its Advanced Technologies Group, Raquel Urtasun, cast...

Uber buys its biggest rival in the Middle East

28 Mar
Uber acquires Middle East ridesharing firm CareemBy buying its largest rival in the Middle East, Uber on Tuesday became the dominant ride-share service in some of the world's busiest and fastest-growing cities. Uber said that it will buy former rival Careem in a move that willcost the U.S. ridesharing company $3.1 billion. For Uber, it's a step toward global growth and it saw the Careem brand as...

Uber releases most common and most bizarre items left in its ride-share cars

9 Mar
Uber appOver thousands of rides, it's inevitable ride-share passengers will accidentally leave behind their cellphones, wallets, keys, and Chihuahua puppies on occasion. Wait, what? Last week, Uber released its latest lost and found index to show the most common, and some of the most bizarre, items its customers have left behind in one of the company's...

Uber extends rewards program across the US

6 Mar
Uber Rewards programUber launched its rewards program in nine U.S. cities this past January and on Monday the ride-share company extended the program nationwide. Uber Rewards will be available in over 100 U.S. cities for all riders to take advantage of, and those who do will be rewarded accordingly. The program features four tiers for riders shuffled into Blue, Gold...

Uber’s bikes proving more popular than its cars

28 Feb
Uber-owned Jump electric bike-shareOne U.S. city actually prefers Uber's eBikes to traditional ride-hailing, and the results came as a shock to the company itself. Sacramento, California, residents are more likely to rent Uber's Jump bikes than hail its cars by a 53 to 47 percent margin, The Sacramento Bee reported Monday. Uber said it always assumed the Jump bikes service, which...

DC could subsidize Lyft, Uber rides when subway is closed at night

20 Feb
Uber driver (photo by Uber)To combat loss of public transportation service at night during scheduled maintenance, Washington, D.C.'s Metro subway system could subsidize Uber and Lyft rides to make up for the inconvenience. The Washington Post reported Wednesday on the potential plan, which is in the drafting stages currently. The subsidies would provide up to $3 off per...

Family of pedestrian killed by self-driving Uber test car files $10M claim against city

4 Feb
Uber self-driving carFamily members related to the pedestrian who was struck and killed by a self-driving Uber test vehicle have filed a new lawsuit against the city of Tempe, Arizona, seeking $10 million. The Arizona Republic reported last week the lawsuit was filed on behalf of Elaine Herzberg's daughter and her husband and seeks $5 million for each of them. The...